FAQ

Kaeilash

FAQ

Where is the store based?

Seattle, WA

 

What is this store's return and exchange policy?

All sales are final unless I made a mistake with your order. If you have a problem with an order from this store, please contact the store directly through the Contact Page

 

Do you accept orders placed outside of the US?

We sure do! If you do not see your country listed during checkout, please feel free to message me through social media or this store's contact page.

 

How long will it take to receive my order?

Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

We appreciate your patience during holiday seasons and convention/trade show weekends. Most orders will still be able to be shipped out as scheduled, but please understand if some weeks will need a few days extra processing time!